customized software solutions

At voluum, your experience and satisfaction is of the utmost importance to us. As such we strive to ensure all products and services are delivered in a timely fashion. Below are typical guidelines to follow

• In stock physical items such as computer equipment, electronics, or products over $50 in value are shipped from one of our locations same-day or next-day using a courier company (DHL, Purlator, Fedex, or UPS)
• Special-order / backordered items are typically shipped either direct from our distributor / manufacturer to you or once in stock.
• Custom web and software development are billed and delivered based on completion of milestones. Typically we require a 25% deposit on the estimated quoted price to start work. Upon completion of different milestones, we will require further payments as discussed with your Voluum Contact Representative - up to 75% of the total estimated cost. The final 25% will be due upon completion and receipt of final goods.
• Credit may be available upon request and approval.
• Shipping expenses are the responsibility of the purchaser